system center service manager

Service Manager Discovery Report

by

I recently built a PowerShell script that creates a discovery report for System Center Service Manager. The idea behind the script was to have something that I could run to gather all of the information I would want about a Service Manager deployment. I searched online and could not find anything so that’s when I decided to put something together.

This report can be used by consultants doing assessments or SCSM admins as an easy way to document what you have in your environment. This is a first pass at the report so it is version 1.1. I plan to add more information/functionality to the report in the future. Keep in mind I am not a PowerShell expert so feel free to take the script tweak it and share your updates with the community.

When the script is run it will output a report of System Center Service Manager in HTML format. This script should be run on a management server within your Service Manager’s management group. The script should be run with an account that has administrative access to Service Manager and the local server it will be running on.

The script will run on Service Manager 2012 SP1 and above. It uses SCSM 2012 SP1/R2 CMDLETS along with SMLets. If you don’t have the SMLets installed you can download them here: https://smlets.codeplex.com/

Discovered in the report:

These are the sections of information in the report.

  • Management Server Name
  • Service Manager Version
  • Management Server HDD CPU Memory
  • Service Manager Management Group Name
  • Service Manager Data Warehouse Information
  • Users connected to Service Manager
  • Service Manager Run as accounts
  • Service Manager User Roles
  • Service Manager Notification Channels
  • Service Manager Connectors
  • Service Manager Email Templates
  • Service Manager Subscriptions
  • Service Manager Groups
  • Service Manager Queues
  • Service Manager Service Offerings
  • Published Service Manager Request Offerings
  • Draft Service Manager Request Offerings
  • Service Manager Views
  • Service Manager Tasks
  • Service Manager Un-sealed Management Packs
  • Websites local to the Service Manager Server
  • Last 10 Service Manager error event logs

Example Link:

This will take you to an online example of the report.

https://www.buchatech.com/wp-content/uploads/2015/03/Service-Manager-Discovery-Report.html

Example Output:

Here is a screenshot of the report.

clip_image001

Download It:

https://gallery.technet.microsoft.com/Service-Manager-Discovery-a25c7d80

NOTE: The PowerShell report is provided AS-IS without warranty of any kind. It is recommended to run in a lab environment before running it in a production environment.

Read more

Service Manager PowerShell Extensions – SCSMPx

by

Recently a colleague of mine Rob Plank brought some new CMDLets for Service Manager to my attention. These are a part of a PowerShell module that can be installed on your Service Manager server. They are the System Center Service Manager PowerShell Extensions also known as SCSMPx. Here is the official description for them:

“The ScsmPx module facilitates automation with Microsoft System Center Service Manager by auto-loading the native modules are included as part of that product and enabling automatic discovery of the commands that are contained within the native modules. It also includes dozens of complementary commands that are not available out of the box to allow you to do much more with your PowerShell automation efforts using the platform.”

This module contains hundreds of new commands for Service Manager.

The module was built by Kirk Munro (@Poshoholic) and sponsored by Provance.

The System Center Service Manager PowerShell Extensions ( SCSMPx) module can be found here: https://github.com/KirkMunro/ScsmPx.

The module requires:

  • PowerShell 3.0
  • SnippetPx module

The module is very easy to install and can be done so by running this syntax from PowerShell on a Service Manager management server:

& ([scriptblock]::Create((iwr -uri http://tinyurl.com/Install-GitHubHostedModule).Content)) -ModuleName ScsmPx,SnippetPx

Running that will download and install the SCSMPx and SnippetPx modules. This is for all users and requires being run from an elevated PowerShell console. This module will auto-load (PowerShell 3.0 and above) so there is no need to run Import-Module to load it.

Once this module is installed on a management server it also enables auto-loading of the native Service Manager CMDlets for Service Manager 2012 and later.

The commands included in the module are:

Read more