This is an exciting week for System Center! Today Cireson has released the SCSM Outlook Console. This tool lets you work with Service Manager from Outlook. Here is what you can do with it: create, view, edit, and complete incidents, changes requests, problems, activities, and service requests. Here is a link to it on … Read more
The Exchange Connector 3.0 for Service Manager has been re-released today. It includes the Bug Fix for the issue related to extending the work item classes data model with custom properties. A link about that issue is here: http://blogs.technet.com/b/servicemanager/archive/2013/07/02/exchange-connector-3-0-rtm-bug-fix-available-now.aspx This is great as you no longer have to open a support case with Microsoft to … Read more
Here is an interesting post by Shaun Ericson of Cireson on why System Center Service Manager has yet to be placed on Gartner’s Magic Quadrant for “IT Service Support Management Tools”. Full post here: http://www.cireson.com/business/why-is-microsoft-system-center-service-manager-scsm-not-on-the-gartner-magic-quadrant/
Cireson Asset Management: New Feature Highlights After recently releasing the newest version of the Asset Management app for Microsoft System Center (Features Press Release), this post goes a little more in depth to explain some of the amazing features included in this latest release. Always striving to make life easier and more productive for those … Read more
Microsoft recently update the Integration points for System Center map for Service Pack 1. The map is a diagram that illustrates the integration points between all the technologies in the System Center stack. Here is what the map looks like: This can be downloaded here: http://www.microsoft.com/en-us/download/details.aspx?id=36429
I am happy to announce my blogs first sponsor Cireson. Cireson is a solution provider and consultancy around System Center. Some of the solutions they provide are: Asset Management SCSM web console so that you can use SCSM from a browser Outlook calendar sync so that you can automatically add SCSM work items as meeting … Read more
System Center 2012 Service Pack 1 Beta was announced today. There are some exciting updates to System Center 2012. Here are some of the enhancements I have been waiting for: Data Protection Manager Improved backup performance of Hyper-V over CSV 2.0 Protection for Hyper-V over remote SMB share Protection for Windows Server 2012 de-duplicated … Read more
There is another book for the System Center stack coming from Packt. This book is a cookbook on Service Manager 2012. This book will cover the various methods and best practices administrating and using Microsoft System Center Service Manager 2012. How to correctly solve specific problems and scenarios that arise while using System Center Service … Read more
While working with the Service Manager 2012 Self Service Portal I was receiving an error when clicking on KB articles. Here is the error: This deployment was using a self signed certificate. I had already installed the self signed certificate in the trusted root store. To fix this I went to C:\inetpub\wwwroot\System Center Service Manager … Read more