CloudOps

Monitor Azure WebJobs Status with Application Insights

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Within the Azure App Service is something called WebJobs that enables developers to run a script or program in the background within the same context as a web app, API app, or mobile app. Wejobs are included in app service with no extra cost. Webjobs are often used to run regular jobs and batch work as background services. Webjobs exist to make it easier to develop, run background tasks, and scale your web applications.

Webjobs have been around for a while and are considered a part of the serverless computing available on Azure. Today Azure Functions another newer and improved serveless technology service the evolution of WebJobs. When developers need serverless today Azure Functions is typically chosen over webjobs. There are certain cases and scenarios when webjobs are still used instead of Azure Functions and I will not be diving into that topic in this blog post. For more information on when to use what serverless technology on Azure check out the following links:

– A comparison between WebJobs and Functions: Choose between Flow, Logic Apps, Functions, and WebJobs.

– Minnesota’s Azure user group meeting from December 2017 covered comparing the various serverless technologies in Azure. It was presented by Joe Koletar. The meeting notes and PowerPoint download can be found here:

http://www.mnazureusergroup.com/2017/12/22/december-2017-meeting-serverless-computing-notes-and-download

For more information on Azure WebJobs check out these two links:

– Run Background tasks with WebJobs in Azure App Service

https://docs.microsoft.com/en-us/azure/app-service/web-sites-create-web-jobs

– Develop and deploy WebJobs using Visual Studio – Azure App Service

https://docs.microsoft.com/en-us/azure/app-service/websites-dotnet-deploy-webjobs

I recently needed to setup monitoring for Azure webjobs status. In this environment there was a mix of continuous webjobs along with some triggered webjobs. Monitoring WebJobs is different compared to monitoring other Azure App Services such as web apps. Web apps can easily be monitored for up/down status and performance for things like in/out traffic, usage, and errors. Background services like WebJobs does not have a defined start or end to the work they do. WebJobs either run continuously or for short amounts of time to perform a task. In this case performance was not a concern but the status of the WebJobs was needed. You can see the status of the WebJobs in the Azure portal as shown in the following screenshot.

The problem here is this is not on a monitoring dashboard, you have to navigate here to see it, you need to click the refresh button for an update, and there is no alert setup when the status is in a non-desired state.

WebJobs does come with a logs website that shows the status of all of your WebJobs and more. This logs site is shown in the following screenshot:

The logs site is nice but the issue with it is that you have to be on the site to see the status of the WebJobs along with the previously mentioned issues viewing the status in the Azure portal. A good solution for monitoring the WebJobs would be a way to check the heartbeat of the WebJobs, the status, and alert you if one of the WebJobs is in a non-desired state. The good news is that this can be accomplished utilizing Application Insights. This is not new but does take some effort to setup.  I am going to detail how to set this up. Here is a summary of what needs to be done.

  1. Need an instance of Application Insights
  2. Need an authorization header from the WebJobs REST API.
  3. Need to create a webtest manually or using Visual Studio enterprise.
  4. Create a multi-step availability test in the Application Insights instance utilizing the webtest file.
  5. Create an alert on the availability test to notify when a WebJob is in a non-desired state.
  6. Add the results of the WebJobs availability test to a dashboard in Azure.

Let’s get started.

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5th Book Published! Azure Stack Book!

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The latest book project I have be a part of has completed and recently published. Back in August in this blog post (https://www.buchatech.com/2017/08/azure-stack-book-coming-soon-training) I mentioned this book was on its way. It is a book about Azure Stack that was officially published on December 21, 2017 by Pearson publishing. This book release has been very exciting as it is a part of the Unleashed series and this one marks the 5th book I have published. Here is a screenshot of all 5 from my Amazon author page:

In total I have published 2 books on System Center Data Protection Manager, 2 books on System Center Service Manager, and now this book covering Microsoft’s Hybrid Cloud with Azure and Azure Stack. This book also comes at the right time as I recently made a transition to a new company (Avanade) with a new focus on Cloud (Azure/Azure Stack) and DevOps. 2018 and beyond look to be exciting times as I “Hit Refresh” on my career focus.

Books like this require a team effort. On this book I was honored to work with an expert team of authors. All of the authors are fellow Microsoft MVP’s. The other authors are: Kerrie Meyler,‎ Mark Scholman,‎ Jakob Gottlieb Svendsen,‎ Janaka Rangama. Me and the other authors are pictured below + a former Microsoft MVP Nirmal.

A part of the books team also included some members of the Azure Stack product group and Azure CAT team. We lucked out having Daniel Savage Principal PM Manager from the Azure Stack team write the foreword and Marc van Eijk Senior Program Manager from the Azure CAT team serve as our technical reviewer keeping us authors in line. 🙂

Each of us authors had so much to contribute and added much value across a variety of topics for Azure Stack. In this book I focused on bringing the readers into the cloud journey, showing the value of ITIL applied to cloud as well as the value of DevOps and then bringing ITIL and DevOps together applying them to Hybrid Cloud, took a deep dive into resource providers and management of Azure Stack through a CloudOps perspective.

Other topics covered in the book consist of preparing for Azure Stack deployments both with the development kit and integrated system, deep dive into the architecture of Azure Stack including the development kit and integrated system, data center integration with Azure Stack, configuring Azure Stack including delegation and for tenants, provisioning in Azure Stack, using OMS/DSC/VM extensions with Azure Stack, Customizing Azure Stack, automating in Azure Stack, and much more.

This book gives you the information you need around Azure Stack single and multi-node. It is a great place to start as you venture into the world of Microsoft Hybrid Cloud. The plan is to update this book as Microsoft continues to mature Azure Stack so this book will continue to be relevant.

Here is the book cover:

Here is the official description for the book:

“Microsoft Hybrid Cloud Unleashed brings together comprehensive and practical insights into hybrid cloud technologies, complete CloudOps and DevOps implementation strategies, and detailed guidance for deploying Microsoft Azure Stack in your environment.

Written by five Microsoft Cloud and Datacenter Management MVPs, this book is built on real-world scenarios and the authors’ extraordinary hands-on experiences as early adopters. Step by step, the authors help you integrate your optimal mix of private and public cloud, with a unified management experience that lets you move workloads at will, achieving unprecedented flexibility.

The authors also guide you through all aspects of building your own secure, high-performance hybrid cloud infrastructure. You’ll discover how Azure Stack enables you to run data centers with the same scalability, redundancy, and reliability as Microsoft’s Azure data centers; how to integrate Azure infrastructure and platform services with internal operations; and how to manage crucial external dependencies. The book concludes with a deep dive into automating and customizing Azure Stack for maximum reliability, productivity, and cost savings.

Detailed information on how to

  •     Run a private/hybrid cloud on your hardware in your data center, using APIs and code identical to public Azure
  •     Apply ITIL and DevOps lifecycles to your hybrid cloud implementation
  •     Gain a deep understanding of Azure Stack architecture, components, and internals
  •     Install and configure Azure Stack and master the Azure Stack Portal
  •     Integrate and utilize infrastructure, core, and custom resource providers
  •     Effectively provision, secure, and manage tenants
  •     Manage, monitor, troubleshoot, and back up Azure Stack with CloudOps
  •     Automate resource provisioning with PowerShell, the Azure CLI, templates, and Azure Stack’s API
  •     Write your own Azure Resource Manager templates
  •     Centrally automate cloud management and complex tasks connected to external systems
  •     Develop customized, production-ready Azure Stack marketplace items”

Here is a link to the book:

https://www.amazon.com/Microsoft-Hybrid-Cloud-Unleashed-Azure/dp/0672338505

Happy Azure Stacking!

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Monitoring Azure PaaS

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I recently had the opportunity to present at the annual SCOM/OMS Day held by the MN System Center user group. Here is a link to the past event https://mnscug.org/meetings/499-october-2017-mnscug-meeting. Other presenters during this event included Microsoft MVP Cameron Fuller, Microsoft MVP Bob Corenelissen, and Nathan Foreman, another Minnesota local. I chose to present on Monitoring Azure PaaS. In this blog post I will cover the information from my presentation and dive deeper into the topic.

Defining PaaS

Before you can monitor something you need a full understanding of what it is that you will be monitoring. Let’s start out by clarifying what PaaS is. There are many facets to cloud and the services that are available in cloud. You also can utilize public cloud, run your own private cloud or utilize a combination of the two known as hybrid cloud. Regardless if you have public, private, or hybrid cloud you can leverage Infrastructure as a Service (IaaS), Platform as a Service, and Software as a Service.  Below is an image that has been around for a while that visually explains the main differences between running your own data centers and utilizing cloud.

After viewing the previous image lets dive a little bit deeper into what it is explaining. When you run your own data center/s you are responsible for EVERYTHING all the way down to the networking and storage including monitoring all of that. As you move to the cloud you reduce your administrative overhead releasing that to the cloud vendor.

Most organizations first foray into cloud is to utilize IaaS. With IaaS you take a lift and shift approach of essentially running your existing servers and or new servers in cloud as virtual machines. At this layer you no longer have to worry about and manage the hypervisor, servers, physical storage, and physical networking. At the IaaS layer you still need to manage and monitor what is running on the servers that power workload and applications consisting of things like the OS, middleware, data and the applications. You also manage and monitor software defined storage and networking.

As organizations move to PaaS in cloud you release even more to the cloud vendor reducing even more administrative overhead. Also with PaaS the cost of the cloud services decreases. With PaaS you are responsible for the applications and data. You no longer need to worry about maintaining the administrative tasks of the applications, middleware or the OS.

Examples of some Azure PaaS services are Web Apps, Mobile Apps, API Apps, Media Services, CDN, Search, Event Hubs, Notification Hubs, Service Bus, Batch service, Azure AD, B2B/B2C, Azure DNS, Storage, SQL/MySQL/Postgres databases, CosmosDB, Service Fabric, IoT, Azure Functions, Logic Apps, Azure Container Service, Redis Cache, HD Insight, Key Vault, Azure Bot service, and much more.

Let’s zero in on SQL as a service in the cloud. With traditional SQL you had to properly scope and size the server properly, ensure you have enough storage space, split data, logs etc. After that you would need to plan and make SQL highly available, tune a SQL server for performance, maintain it and more. With PaaS the majority of this goes away. In fact with PaaS there is no SQL server/s to manage anymore. With PaaS when developers or anyone in IT need a SQL database they simply go spin it up. IT can still put controls in place such as policy and governance standards that are essentially boundaries that the consumer of the service needs to stay within however it is all self-service.

Now even though SQL databases can be spun up by consumers on their own and the SQL servers are managed by the cloud vendor (Microsoft). Now you would think in a cloud PaaS model you no longer need to monitor as there is no SQL server/s to administer. This is simply not true and we will get more into the monitoring aspect more later on in this post.

Applications running in Azure are typically made up of multiple PaaS services and sometimes a PaaS service itself will have dependencies on other PaaS services. An example of this can be seen in the following Application Map.  This shows that PaaS services have many moving parts across multiple parts and can be complex.

With PaaS components that make up applications it is important not to just monitor the components but also the application itself.

Why Monitor PaaS?

Most folks automatically think that they don’t need monitoring of PaaS because they assume without servers and high availability they don’t need to. This simply is not true. Below is a list of reasons of why it is important to monitor PaaS.

Overall when it comes to PaaS best practice is to move away from the old ways of thinking and methods for monitoring servers and on-premises infrastructure and move to a focus of monitoring the business applications.

Understanding the monitoring framework in Azure

Next up let’s take a look at the framework of monitoring in Azure. This will help you to better understand what is possible and how the monitoring tools plug into this framework. There are three main areas of data that is generated by Azure services that can be leveraged in monitoring. These sit across IaaS and PaaS services. These areas are:

  • Diagnostic
  • Logs emitted by an Azure resource that provide rich, frequent data about the operation of that resource.
  • Resource-level diagnostic logs require no agent and capture resource-specific data from the Azure platform itself.
  • Can send these to OMS Log Analytics, Event Hubs, or an Azure Storage account.

_______________________________

  • Metrics
  • Gain near real-time visibility into the performance and health of Azure workloads.
  • Performance counters are emitted by most Azure resources.

_______________________________

  • Activity Log
  • Insight into subscription-level events that have occurred in Azure.
  • Determine the ‘what, who, and when’ for any write operations (PUT, POST, DELETE) taken on an Azure resource in a subscription.
  • Categories of data: Administrative, Service Health, Alert, Autoscale, and Recommendation. (Policy, Security, and Resource Health coming…)

The types of monitoring data sit at different layers on IaaS and PaaS. On IaaS the application logs and metrics come directly out of the application. Diagnostic logging sits across the application and OS layer while metrics sit across the OS layer and VM layer. The activity logging sits at the Azure infrastructure layer.

On PaaS both the diagnostic logging and metrics come from the Azure resources directly. The activity logs again are at the Azure infrastructure layer.

With the diagnostic logs and metrics you can access and configure these via the Azure portal, PowerShell, Azure CLI and many have API.

Diagnostic logs can be sent to OMS log analytics, Event Hubs or Azure storage for other consumption. Metrics can also be sent to OMS log analytics, Event Hubs, Azure storage, and Application Insights. With Metrics you can also fire off alerts and autoscale a service. Alerts can kick off emails, webhooks, and Azure Automation runbooks. The following diagrams visually breakdown what can be done with metric and diagnostic log data.

Options for monitoring Azure PaaS

When it comes to monitoring PaaS Microsoft has many options available. There also are options available from a ton of 3rd party vendors. In this blog post I will only talk about the Microsoft options. Majority of the monitoring tools from Microsoft that can monitor PaaS are cloud based but you also can do some PaaS monitoring via System Center Operations Manager. The cloud options are much faster, easier to onboard and have been built from the ground up with cloud in mind. With Azure you also have out of the box monitoring capabilities on most of the Azure services. For example with a web app in Azure on the overview blade you can see things like data in and out and the Azure Response Time as shown in the following screenshot.

It is great that we get some monitoring out of the box for PaaS services, however this does not help when you are running hundreds+ of services. To handle enterprise scale monitoring of PaaS services you need to centralize the monitoring and that is where the monitoring solutions come in. Microsoft has 4 cloud based monitoring tools to help centralize your Azure monitoring. These tools are able to scale as needed without any hard limits. SCOM is a 5th monitoring tool that can monitor Azure. SCOM is on-premises only though. Here is a screenshot of the various tools minus SCOM:

Here is an example custom PaaS monitoring dashboard in Azure combining widgets from the various monitoring tools:

Now let’s dive into what each tool is and an example of when and how you would use them to help monitor Azure PaaS services.

Application Insights is a Application Performance Monitoring (APM) solution used to monitor applications all the way down to the code. Application Insights is typically used for web apps and other Azure PaaS services to detect, triage, and diagnose the root cause of issues. Application Insights gives you the ability to monitor many things about your applications such as availability, metrics like data coming in and out, dependency mappings through application map, performance data, and even live streams of data points. The following screenshot is an example of a web app in Application Insights.

The following screenshot is an example of an availability test summary chart in Application Insights. It is a ping test pointed to a URL. It gives you the % of the apps availability, the successful tests and failures.

With the availability ping test you have control over a bunch of options such as the frequency, success criteria, any needed alerts upon failures, and the ability to select the locations the test runs from.

Here is an Example use case for Application Insights:

  • Debug a multi-tier Azure .NET web application for errors and performance issues.
  • Utilize Application Map in Application Insights to discover visually which parts of the application are unhealthy. For the parts that are not healthy drill down using Application Insights to pinpoint the root cause of the errors.

OMS stands for Operations Management Suite. OMS is goes beyond just a tool that can be used for monitoring. It is a suite that also provides, backup, DR, automation and security. It extends to on-premises and it can monitor both IaaS and PaaS. OMS is a platform and has something called solutions. Solutions are used to extend the functionality of OMS. The solutions are packaged management scenarios. I am not going to list out or dive into all of the solutions available for OMS here. Solutions can be found directly in OMS or from the Azure Marketplace. There are a bunch of OMS solutions that can be used to help monitor and gain insight into your Azure PaaS services. The following screenshot has some of the PaaS related solutions that are available for OMS.

In the previous screenshot the OMS solutions with the white background can be found in the Azure Marketplace while the other OMS solutions will be found directly in OMS. More and more solutions are being added to OMS and the Azure Marketplace all the time.

Below is a screenshot of the Azure Web Apps Analytics OMS solution used to gain insight into an Azure web app/s.

Below is a screenshot of Azure Storage Analytics OMS solution from the Azure Marketplace used to monitor and gain insight into Azure storage.

OMS example use case for monitoring Azure PaaS:

  • Front end application can sometimes connect to a SQL database; and sometimes it cannot. Suspected cause is SQL timeout.
  • Utilize the Azure SQL Analytics to drill-down into SQL timeouts that have occurred on databases.

Azure Monitor provides a consolidated place for monitoring data from Azure services and base-level infrastructure metrics/logs from Azure services. It is typically used to track performance, security, and identify trends on Azure services. Azure Monitor brings (OMS) log analytics, application insights, and even network watcher into one place. Azure Monitor is still a relatively new service in Azure and it is still taking shape. Azure Monitor does offer some data that (Application Insights and OMS do not). The data you cannot get in OMS and Application Insights includes the history of Azure service issues, planned maintenance, health advisories, health history, and Azure activity logs.

An example use case for using Azure Monitor to help monitor Azure PaaS is:

  • Need a report of all services issues for a specific region for the past 3 months.
  • Utilize health history in Azure Monitor to pull a list of all service issues for a specific region from the past 3 months. This example can be seen in the following screenshot.

The following screenshot shows the following areas in Azure Monitor that have important Azure monitoring data.

Azure Monitor also has the ability to integrate with many 3rd party solutions that are used by DevOps folks today. The following screenshot is a group of 3rd party integrations that are available for Azure Monitor.

SCOM can be utilized if you want to monitor Azure resources from on-premises you can utilize SCOM for this. There is a management for Azure. There also is a SCOM management pack for Azure Stack. The SCOM management pack for Azure Stack is used to monitor Azure Stack’s fabric. In order to monitor Azure Stack’s IaaS and PaaS you would use the Azure management pack pointing it to your Azure Stack enviroment. The Azure management pack can monitor the availability and performance of Azure resources that are running on Microsoft Azure via Azure REST APIs.

Azure services that can be discovered and monitored with the Azure SCOM management pack.

Below is a diagram of how the health rolls up in the Azure SCOM management pack.

Where to get the Azure Management Packs

Azure Management Pack:

https://www.microsoft.com/en-us/download/details.aspx?id=50013

Azure Stack Management Pack:

https://www.microsoft.com/en-us/download/details.aspx?id=55184

But what about security?

This is where Azure Security Center comes into play. Security Center is a unified security management and advanced threat protection for workloads running in Azure, on-premises, and in other clouds.

Thanks for reading and stay tuned for more blogs on Azure and Azure Stack.

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Azure Stack book (coming soon) & training

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It has been a long time coming but I recently have wrapped up a couple projects around Azure Stack. The first is a course on Azure Stack for Opsgility the second is a book on Azure Stack in the Unleashed Series.

For the first project I was fortunate enough to help build some Azure Stack training for the folks at Opsgility. It was great working with Azure MVP’s Michael Washam (@mwashamtx)  and  Dan Patrick (@deltadan) on this.

Here is an overview of the course:

This course is designed for cloud architects, cloud administrators, DevOps engineers, and IT professionals that have experience with Microsoft Azure Infrastructure Services (IaaS) and Platform Services (PaaS). This course focuses on architecting, deploying, and managing Microsoft’s enterprise hybrid cloud solution Azure Stack. This course covers scenarios such as Azure Stack Architecture, deploying and configuring Azure Stack to be enterprise ready, configuring Azure Stack for tenants, region management, monitoring, backup and disaster recovery.

Here are a couple of screenshots from the online training:

Be sure to check out the course here:

https://www.opsgility.com/courses/player/implementing-azure-stack

The second project is a book on Azure Stack in the Pearson Unleashed Series. It is not published yet but all the chapters are in and the book will be published in the near future! This book has a solid team of authors who are all Microsoft MVP’s. I was honored to work with them. The authors are: Kerrie Meyler (@kerriemeyler), Jakob Svendsen (@JakobGSvendsen), Mark Scholman (@markscholman), and Janaka Rangama (@JanakaRangama). Here is a picture of the Azure Stack book author team:

Also thanks to Marc van Eijk (@_marcvaneijk) of the Azure CAT team for doing the technical review and Daniel Savage (@dsavageatms) PM on the Azure Stack team for writting the foreword.

Here is the cover for the book:

Here is the book description:  “Microsoft Hybrid Cloud with Azure Stack and Azure Unleashed cuts through the hype to explain exactly what hybrid cloud is, presents complete CloudOps- & DevOps-based implementation strategies, guides you through deploying the brand-new Microsoft Azure Stack, and helps you maximize the value of your hybrid cloud investment.

Written by an expert team of Microsoft Cloud and Datacenter MVPs, it covers all-new material included in no othe book, and thoroughly illuminates Microsoft Azure Stack, one of Microsoft’s most eagerly awaited cloud technologies.

This book is built on real-world scenarios and the authors’ extraordinary early adopter, hands-on experience. Leading System Center expert Kerrie Meyler and her colleagues guide you through every step and technique you’ll need to build your own secure, high-performance hybrid cloud infrastructure.

You’ll discover how Azure Stack enables you to run your datacenters with the same scalability, redundancy, and reliability for computer, network, and storage as Microsoft’s own Azure datacenters; how to integrate Azure infrastructure and platform services for use in your internal operations; how to manage virtualized instances of Microsoft software; and how to manage key dependencies with other products and technologies that Microsoft’s hybrid cloud solution depends upon.”

Here is the link to the books page on Amazon: https://www.amazon.com/Microsoft-Hybrid-Unleashed-Kerrie-Meyler/dp/0672338505  This is the link you want to watch for the publish date.

Happy Azure Stacking!

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Azure Stack Development Kit (ASDK) Deployment Step by Step

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At Microsoft Inspire Microsoft announced the Azure Stack Development Kit (ASDK) as a replacement to the POC and the general availability of the production Azure Stack named Azure Stack Integrated Systems. The Azure Stack Development Kit is here to stay. This will remain single node and should be used for trying out Azure Stack. You can develop your ARM templates and or applications on it and they will work on a production Azure Stack. The Azure Stack Integrated Systems are the ones that you buy from the OEM partners HP, Lenovo, Dell and soon to be Cisco, Avanade, and Huawei.

The ASDK install has improved 1,000 times over the previous TP’s of Azure Stack. I am going to detail the steps in this blog post. The steps start after you have downloaded the Azure Stack cloudBuilder.vhdx. Here we go:

PREPARE AZURE STACK HOST SERVER:

First off download the Azure Stack tools onto your Azure Stack host server. Just download all the tools as you will need all of them at some point. They can be found here: https://github.com/Azure/AzureStack-Tools

I put these in a folder on the C: drive named ASTools. I extract them and place them in the root.

Open up an elevated PowerShell window, navigate to your Astools folder and run the asdk-installer.ps1 script. Next a GUI wizard will pop-up.

Click on Prepare Environment.

Point it to your cloudBuilder.vhdx and click Next.

Put in the host servers local admin password. Make sure this matches the Azure account you plan to use.

Select the other options as you see fit.

It will run for a while creating the unattended file for Windows Server 2016.

Once it is done click Reboot now.

DEPLOY AZURE STACK DEVELOPMENT KIT:

Next lets deploy Azure Stack. After the server has rebooted log onto your AS server. Use the localhost\administrator account and the password you set.

Once again from PowerShell run asdk-installer.ps1. A GUI wizard will come up. Click on Install.

Select Azure Cloud (Azure Active Directory) or ADFS. Put in your directory and password.

Verify and select the correct NIC.

Select DHCP or put in your static IP settings.

It will verify the network settings.

You will see the PowerShell deployment script that will be run. Click on Deploy!

The PowerShell deployment will kick off in a PowerShell window.

After a little bit (1-2 minutes) an Azure login window will ask for your Azure account creds. This is the account ASDK will be deployed under.

NOTE: We still have the log folder and files under CloudDeployment on the C drive.

A few hours later and there it is successfully!

Having been involved with Azure Stack since TP1 and losing about a week to deploying Azure Stack TP1 this is a much….much better deployment experience. Nice work Microsoft Azure Stack team!!!

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Sys Admin to Cloud Admin…ITSM to CloudOps…On-Prem to Azure Stack/Azure

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A while back I posted a blog titled “Surviving the future of IT as an IT pro”. In that blog post I set out to share my opinion on where IT is headed and what you should focus on as an IT pro going forward. I guess this post could be considered part 2 however in this post I will focus more on where things are heading as a whole.

So what is this blog really about? It is about “the Transition from ITOPS & ITSM to CloudOps via Azure Stack (Hybrid Cloud) powering DevOps and becoming core to the Digital Transformation of business” that is happening. Whew…..Ok, a lot was said in that previous sentence. J Let’s break it down.

Transition from ITOPS & ITSM to CloudOps

There has been this transition in IT for a while to increase the density in data centers. This was started with the wide adoption of the hypervisor (VMWare, Hyper-V, Citrix Xen etc…). The goal is to get more out of existing and less physical hardware. Think about 1 physical server hosting hundreds of virtual servers. Things have since accelerated at a fast pace. We now have containers, PaaS, and serverless. With these newer technologies, the density is even greater.

The real power behind cloud is software defined everything. With software, defined environments AKA cloud a new skillet and a different way of thinking about managing operations is needed. This new skillset and new way of thinking for the operationalization of cloud is known as CloudOps. IT Operations and IT Service Management do not go away with CloudOps. The evolution of ITOPS and ITSM become CloudOps. The best parts of ITOPS and ITSM (ITIL) funnel into CloudOps used for operating clouds.

Hybrid Cloud (Azure Stack)

Hybrid Cloud is going to be a huge part of cloud initiatives in many organizations for years to come. You can see this on the Gartner reports(http://www.gartner.com/newsroom/id/3354117), Right Scale reports (http://www.rightscale.com/blog/cloud-industry-insights/cloud-computing-trends-2017-state-cloud-survey) and based on the investments the major cloud players are making to build the best Hybrid Cloud solutions.

Hybrid Cloud Is the Preferred Enterprise Strategy, but Private Cloud Adoption Fell

From Rightscale “Cloud Computing Trends: 2017 State of the Cloud Survey” Report:

http://www.rightscale.com/blog/cloud-industry-insights/cloud-computing-trends-2017-state-cloud-survey#hybrid-cloud

Recently IBM and Red Hat announced their launch into the Hybrid Cloud space.

(http://www.networkworld.com/article/3182989/cloud-computing/ibm-red-hat-an-open-source-hybrid-cloud.html)

A while back Amazon and VMWare announced their launch into the Hybrid Cloud space.

(http://www.businesswire.com/news/home/20161013006574/en/VMware-AWS-Announce-Hybrid-Cloud-Service-%E2%80%9CVMware>)

Microsoft was the first to jump into the Hybrid Cloud space and is the only company that has a 100% true Hybrid Cloud solution. Both VMWare/Amazon and IBM/Red Hat have solutions that run private cloud on public cloud. The private cloud solutions are being retrofitted to run in public cloud as the framework for their Hybrid Cloud solutions. These are not consistent cloud platforms running the same exact bits on bare metal on-premises and in the cloud like Microsoft’s Azure Stack solution. Azure Stack is the same bits in the public cloud and on-premises down to the bare metal.

IBM and Amazon jumping into the Hybrid Cloud space is more proof this will be a large area of growth in IT for years to come. I wonder if Google will decide to jump into the Hybrid Cloud space at some point and what their strategy will be.

DevOps powered by Azure Stack and CloudOps

Azure Stack serves as a catalyst to help move DevOps initiatives forward within organizations. With Azure Stack’s comes the native ability to run the environment using Infrastructure as code, continuous integration, continuous delivery, microservices, integration with source control systems, and more. All of the aforementioned are a part of DevOps.

Along with Azure Stack is the need to run the environment using a CloudOps model. Here is a list of concepts that drive CloudOps:

  • Extreme Hardware Standardization
  • Software Defined Everything
  • Extreme Automation
  • Focus on Zero Downtime
  • Self Service
  • Measured Service
  • Multitenancy

CloudOps is overall focused on business applications critical for running the business through the continuous operations of clouds. CloudOps leaves business unit projects to DevOps. CloudOps instead focuses on the delivery of the the cloud infrastructure to support self-service leveraged by DevOps teams.

David Armour of Microsoft often shares great information on CloudOps and what it means. You can follow him on twitter here: https://twitter.com/Darmour_MSFT

CloudOps supports DevOps and DevOps is core to Digital Transformation

Digital Transformation is the accelerating transformation of the way businesses do business from traditional ways often brick and mortar to the digital front through the use of digital technologies. Businesses are shifting to meet their customers and employees where they are today on digital platforms. In the business world, today it is well known that you must innovate and grow through the use of technology or become obsolete and left in the wake of disruptive companies that are leveraging technology to meet their customers on the digital front.

Examples of digitally transformed company’s vs non-digitally transformed companies are:

  • Netflix vs Blockbuster
  • Amazon vs Target, Best Buy, Macy’s
  • Airbnb vs Wyndom hotels
  • Uber vs Taxi Companies

Digital Transformation is critical to business and IT departments need to be a core driver to help organizations move forward on the digital transformation front. Digital Transformation is the new Industrial Revolution of business today with CloudOps/DevOps being the Assembly line that will bring innovation to the business.

Through DevOps businesses can bring digital services to the market at very fast rates and can pivot quickly as needed to beat and stay ahead of the competition meeting the customers’ demands in an agile way. CloudOps allows the scale and another point to pivot on at any time to redirect in a new direction as needed by the business in an agile manor.

Through a Hybrid Cloud solution like Azure Stack things IoT, Microservices, extreme automation, hyper-scale, and agility can be realized for the business empowering Digital Transformation from the core.

The transition of the IT Pro to Cloud Pro

Ok. That was a lot of information and background on CloudOps, DevOps, Digital Transformation and Hybrid Cloud. You may be asking yourself at this point where does the IT Pro fit into the picture? Let me answer that for you and take you on a tour of Azure Stack to prove why as an IT Pro you should start working with it today!

The path for an IT Professional when moving from traditional IT into a Hybrid Cloud world consists of:

  A cloud administrator can configure and manage resource providers, tenant offers, plans, services, quotas, and pricing.
A tenant purchases (or acquires) services that the service administrator offers. Tenants can provision, monitor, and manage services that they have subscribed to, such as Web Apps, Storage, and Virtual Machines.

Those cloud roles fit in a new world of CloudOps including Cloud architect, engineer, and administrator. Being a part of CloudOps requires a different mindset. Think about dynamic shifts such as software defined everything and extreme standardization. More concepts and technologies that a cloud role requires an understanding of are:

  • IaaS
  • PaaS
  • Software Defined Data Center technologies
  • Automation
  • Source Control Systems
  • Business Intelligence (Showback/Chargeback)
  • High Availability technologies
  • Backup and Disaster Recovery
  • Scaling technologies
  • Containerization
  • Server less technologies
  • Cloud Security
  • Both Linux and Windows
  • Self-Service (Service Catalog)
  • Multitenancy technologies
  • Tenant administration
  • And more

Ok. Now let’s jump into some example of CloudOps tooling in Azure Stack. First off, we as a cloud admin you need to know how to perform management of tenants (customers). Here is an example of a dashboard for doing this in Azure Stack:

In Azure Stack, you will need to know and understand the administration of managing the cloud itself. This includes many things some of them being management of a region/s, resource providers that contain the services you can offer up to tenants, along with monitoring, high availability, and backup of the cloud. Below is an example of administration in Azure Stack at the cloud model layer of CloudOps.

We already mentioned monitoring. There is monitoring of the cloud environment itself but there also is a need to monitor the resources being consumed by the tenants. One of the great things about Azure and Azure Stack is the out of the box monitoring and health diagnostics of IaaS virtual machines. I am a SCOM guy and have done a lot of SCOM projects. SCOM works well and serves a purpose but the out of the box monitoring in Azure and Azure Stack is amazing in the ease of turning it on. Once turned on it just works and has very nice visuals to see and work with as shown in the following screenshot. As a cloud administrator, you need technology to be easy so that you can move away from complex setups and troubleshooting the monitoring solution and move to monitoring the resources.

One of the best benefits about Hybrid Cloud is the consistency between public and on-premises cloud. In the following screenshot news updates on Azure and Azure stack are the same. 🙂 Another huge point of consistency between Azure and Azure Stack is the ability to view, deploy and run items from the Azure marketplace in Azure Stack. This is called marketplace syndication.

 

Azure

  

Azure Stack

Azure Stack is set to release in 2017. I want to highlight some of the services already in Azure Stack and more coming to Azure Stack that can be offered in your Service Catalog to tenants.

Already in Azure Stack as of TP3:

  • SQL PaaS
  • MySQL PaaS
  • Web Apps PaaS
  • Computer IaaS
  • Virtual Machines (Linux or Windows)
  • VM Scale Sets
  • Storage
  • Networking
  • PaaS: Storage
  • Key Vault
  • Management of Azure Pack virtual machines
  • Marketplace Syndication

Coming to Azure Stack at some point:

  • Microservices
  • Service Fabric
  • Cloud Foundry
  • Blockchain
  • Container Service
  • IoT

Another big part of CloudOps is being able to measured services that are being consumed. Measured Service can translate to show back or charge back. Measured Service is the ability to track the usage of resources down to the individual resource level. With Azure and Azure Stack resource management (ARM) model resources are carved out and placed into resource groups. In ARM, each resource has an associated cost that is tracked via the usage. There is full role based access around resources and resource groups. Resources and resource groups can be tagged and each resource or resource group’s usage can be tracked and displayed on business intelligence reporting or a dashboard like shown in the following screenshot.

That concludes this blog post. I hope I was able to shed some light on the transition from IT Pro to cloud pro, from IT Ops/ITSM to CloudOps and showcase the power of Hybrid Cloud via Azure Stack. Stay tuned for more exciting stuff coming from Azure Stack.

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The Evolution of ITSM

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Again I am honored to be included among 14 other ITSM experts in a new e-book. This new e-book is about Future of IT Service Management. This e-book is free as it was sponsored by Cherwell. The e-book covers these five key areas:

  • Transforming Processes & Technology
  • Eliminating Business Silos
  • Enhancing Agility, Speed & Efficiency
  • Driving Business Objectives & Value
  • Focusing on Customer Experience

The goal of the e-book is to help IT professionals and organizations get a future outlook on the role of ITSM as we see more automation, cloud, and digital transformation. Here is the cover of the e-book:

Here is a shot of all of the thought leaders that contributed to the e-book:

You will find my insight in the Transforming Processes & Technology section on page 4 of the e-book!

Download the e-book here:

https://goo.gl/kH7haF

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Azure Stack POC Hardware

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I have been asked several times what I use for my Azure Stack rig and where I got the hardware from. I am going to share in this post what I use to run my single node Azure Stack POC. I bought all parts from newegg.com. Here is a list of the parts:

  • Motherboard: MSI X99A SLI KRAIT EDITION LGA 2011-v3 Intel X99 SATA 6Gb/s USB 3.1 USB 3.0 ATX Intel
  • Video Card: EVGA GeForce 210 DirectX 10.1 512-P3-1310-LR 512MB 32-Bit DDR3 PCI Express 2.0 x16 HDCP Ready Low Profile
  • Power Supply: EVGA 750 BQ 110-BQ-0750-V1 80+ BRONZE 750W Semi Modular Includes Power On Self Tester
  • Processor: Intel Core i7-5820K Haswell-E 6-Core 3.3 GHz LGA 2011-v3 140W BX80648I75820K Desktop
    NOTE: I was not paying attention when I bought this. Azure Stack needs 12 cores. I am able to work around this and have not run into problems yet. When I get a chance and $$$ I will upgrade this.
  • 3 SSD Hard Drives: PNY CS1311 2.5″ 960GB SATA-III (6 Gb/s) TLC Internal Solid State Drive (SSD) SSD7CS1311-960-RB
    NOTE: I bought a couple of more Kingston brand SSD’s. I use these for the OS and general storage.
  • Memory: G.SKILL Ripjaws 4 Series 128GB (8 x 16GB) 288-Pin DDR4 SDRAM DDR4 2800 (PC4 22400) Intel X99 Platform Extreme Performance Memory Model F4-2800C15Q2-128GRKD
  • Case: Corsair Carbide Series Air 540 CC-9011034-WLED Silver Steel ATX Cube Computer Case

As you can see this is generic hardware. The cost of this hardware was just over $2k USD. I have been running Azure Stack since TP1 on this hardware and I am currently running TP3. This is a personal lab for just me and Azure Stack runs well on my hardware. Don’t let a lack of hardware stop you from diving into Azure Stack. As you can see from this post it does not take much to pick up some parts and get going.

I do also run another Azure Stack POC on much better hardware at work. I can’t wait to get a multi-node environment on one of the hardware providers (Cisco, Dell, Lenovo, or HP) platform.

Here is what my rig looks like complete with Azure Stack and other stickers :-).

Before it was built:

After it was built and running:

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