sbuchanan Service Manager can email analysts when a work item is assigned to them or re-assigned to them. Assignment/re-assignment notification is a common requirement most Service Manager projects. To set this up is not an easy task. This is a topic that has been blogged about already and there are several solutions out for this. Some … Read more
This is an exciting week for System Center! Today Cireson has released the SCSM Outlook Console. This tool lets you work with Service Manager from Outlook. Here is what you can do with it: create, view, edit, and complete incidents, changes requests, problems, activities, and service requests. Here is a link to it on … Read more
The Exchange Connector 3.0 for Service Manager has been re-released today. It includes the Bug Fix for the issue related to extending the work item classes data model with custom properties. A link about that issue is here: http://blogs.technet.com/b/servicemanager/archive/2013/07/02/exchange-connector-3-0-rtm-bug-fix-available-now.aspx This is great as you no longer have to open a support case with Microsoft to … Read more
ISSUE: We had a physical Multi-Tech Systems MTCMR-H5 modem connected to the SCOM server via USB to send out SMS messages. After initial configuration SMS notifications were not being sent. SCOM was generating multiple alerts about this. The alerts: Alert: Failed to send notification using server/device Source: Alert Notification Subscription Server Path: Not Present Last … Read more
Hybrid Cloud with NVGRE Whitepaper (WSSC 2012 R2) There is a new whitepaper on Hybrid Cloud with NVGRE (WS SC 2012 R2). This was put together by the following team: Authors: Kristian Nese, Cloud & Datacenter Management MVP and Flemming Riis, Cloud & Datacenter Management MVP. Reviewers: Daniel Neumann, Cloud & Datacenter Management … Read more
RMS stands for Rights Management Services. RMS historically was only available on corporate networks and required the appropriate infrastructure to support it. Yesterday Microsoft announced free RMS is now available for individuals. The best part is that it is free. Now anyone can protects their own files with encryption through RMS. How RMS … Read more
Here is an interesting post by Shaun Ericson of Cireson on why System Center Service Manager has yet to be placed on Gartner’s Magic Quadrant for “IT Service Support Management Tools”. Full post here: http://www.cireson.com/business/why-is-microsoft-system-center-service-manager-scsm-not-on-the-gartner-magic-quadrant/
Another great System Center has been published by three solid authors Sam Erskine, MVP Andreas Baumgarten, and Steve Beaumont. This book is written in a practical, cookbook style with numerous chapters and recipes focusing on creating runbooks to automate mission-critical and everyday administration tasks. Overview of the book: Microsoft System Center Orchestrator 2012 simplifies the … Read more
Cireson Asset Management: New Feature Highlights After recently releasing the newest version of the Asset Management app for Microsoft System Center (Features Press Release), this post goes a little more in depth to explain some of the amazing features included in this latest release. Always striving to make life easier and more productive for those … Read more
Today Microsoft has released Update Rollup 3 for System Center 2012 Service Pack 1. This update applies to the following:: App Controller 2012 Service Pack 1 Data Protection Manager 2012 Service Pack 1 Operations Manager 2012 Service Pack 1 Virtual Machine Manager 2012 Service Pack 1 It can be downloaded here: http://support.microsoft.com/kb/2836751/en-us